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Touch Tone Teller Instructions:
1-888-272-1827
1-931-490-1973
You Can Access Your Account 24 Hours A Day!
THINGS YOU WILL NEED TO USE THE TOUCH TONE TELLER:
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A Touch Tone Phone. |
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Your Member Account Number. |
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Your Personal Identification Number (PIN)
(The last four digits of your Social Security Number). |
STEP BY STEP INSTRUCTIONS ON HOW TO USE THE TOUCH TONE TELLER:
1) |
From any touch tone telephone, call our Touch Tone Teller Number:
1-888-272-1827 (This Is A Toll Free Number)
OR
931-490-1943
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2) |
You will be asked to enter your account number. Enter your account number followed by the # sign.
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Example: |
25460
Members
Account #
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#
Pound
Sign
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3) |
You will then be asked to enter your Identification Number followed by the #
sign. (This is the last four digits of your Social Security Number)
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4) |
When entering dollar amounts, enter as dollars and cents.
Example: Enter 20.00 as 2000
Enter 5.50 as 550
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Menu Selections:
Main Menu
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For balance inquiries, press 1 |
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For transaction inquiries, press 2 |
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To make a transfer or withdrawal, press 3 |
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To change your PIN, press 4 |
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To replay this menu, press 9 |
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Press * to terminate this call |
Balance Inquiry Menu
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For a share balance, press 1 |
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For loan balance, press 2 |
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For a list of all share accounts, press 3 |
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For a list of all loan accounts, press 4 |
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For a loan payoff, press 5 |
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For a share Account year-to-date dividend inquiry, press 6 |
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For a loan account year-to-date interest inquiry, press 7 |
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To return to the main menu, press 8 |
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To replay this menu press 9 |
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Press * to terminate this call |
Transaction Inquiry Menu
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For a specific check, press 1 |
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For the last five withdrawals, press 2 |
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For the last five deposits, press 3 |
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To return to the main menu, press 8 |
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To replay this menu press 9 |
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Press * to terminate this call |
Transfer/Withdrawal Menu
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To make a share withdrawal by check, press 1 |
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To make a share-to-share transfer, press 2 |
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To make a share-to-loan transfer, press 3 |
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To return to the main menu, press 8 |
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To replay this menu press 9 |
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Press * to terminate this call |
PIN Change Menu
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To change your PIN number, press 1 |
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To return to the main menu, press 8 |
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To replay this menu press 9 |
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Press * to terminate this call |
©Copyright 2010 First Community Credit Union All rights reserved.
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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
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We do business in
accordance with the
Federal Fair Housing
Law and the Equal
Credit Opportunity Act.
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