First Community Credit Union
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Touch Tone Teller Instructions:
1-888-272-1827
1-931-490-1973


You Can Access Your Account 24 Hours A Day!



THINGS YOU WILL NEED TO USE THE TOUCH TONE TELLER:


A Touch Tone Phone.

Your Member Account Number.

Your Personal Identification Number (PIN)
(The last four digits of your Social Security Number).



STEP BY STEP INSTRUCTIONS ON HOW TO USE THE TOUCH TONE TELLER:


1)

From any touch tone telephone, call our Touch Tone Teller Number:
1-888-272-1827 (This Is A Toll Free Number)
OR
931-490-1943

2)

You will be asked to enter your account number. Enter your account number followed by the # sign.

Example:

25460
Members
Account #

#
Pound
Sign

3)

You will then be asked to enter your Identification Number followed by the # sign. (This is the last four digits of your Social Security Number)

4)

When entering dollar amounts, enter as dollars and cents.
Example: Enter 20.00 as 2000
                  Enter 5.50 as 550



Menu Selections:


Main Menu

For balance inquiries, press 1

For transaction inquiries, press 2

To make a transfer or withdrawal, press 3

To change your PIN, press 4

To replay this menu, press 9

Press * to terminate this call


Balance Inquiry Menu

For a share balance, press 1

For loan balance, press 2

For a list of all share accounts, press 3

For a list of all loan accounts, press 4

For a loan payoff, press 5

For a share Account year-to-date dividend inquiry, press 6

For a loan account year-to-date interest inquiry, press 7

To return to the main menu, press 8

To replay this menu press 9

Press * to terminate this call


Transaction Inquiry Menu

For a specific check, press 1

For the last five withdrawals, press 2

For the last five deposits, press 3

To return to the main menu, press 8

To replay this menu press 9

Press * to terminate this call


Transfer/Withdrawal Menu

To make a share withdrawal by check, press 1

To make a share-to-share transfer, press 2

To make a share-to-loan transfer, press 3

To return to the main menu, press 8

To replay this menu press 9

Press * to terminate this call


PIN Change Menu

To change your PIN number, press 1

To return to the main menu, press 8

To replay this menu press 9

Press * to terminate this call




©Copyright 2010 First Community Credit Union All rights reserved.

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NCUA Insured to at least $250,000

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.

We do business in
accordance with the
Federal Fair Housing
Law and the Equal
Credit Opportunity Act.




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First Community Credit Union